Privacy Policy

Last updated: March 20, 2026

At Visentra, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI brand visibility platform.

1. Information We Collect

We collect information you provide directly, such as your name, email address, company name, and website URL when you create an account or set up a brand for monitoring.
We automatically collect usage data including browser type, IP address, pages visited, and interaction patterns to improve our services.
When you connect AI engines for scanning, we process the query results and brand mention data on your behalf.

2. How We Use Your Information

To provide and maintain the Visentra platform, including brand visibility scanning, prompt analysis, and competitor tracking.
To send you service-related communications such as scan completion notifications, account updates, and security alerts.
To improve and personalize your experience through analytics and usage patterns.
To detect, prevent, and address technical issues or security threats.

3. Data Sharing & Disclosure

We do not sell your personal information to third parties.
We may share data with trusted service providers who assist in operating our platform, subject to strict confidentiality agreements.
We may disclose information when required by law, regulation, or legal process.
In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

4. Data Storage & Security

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including TLS encryption in transit and AES-256 encryption at rest.
We retain your account data for as long as your account is active. Scan results and analytics data are retained according to your subscription plan.
You may request deletion of your data at any time by contacting our support team or through your account settings.

5. Cookies & Tracking

We use essential cookies to maintain your session and preferences.
Analytics cookies help us understand how you interact with the platform. You can opt out of non-essential cookies through your browser settings.
We do not use third-party advertising cookies.

6. Your Rights

Access: You can request a copy of the personal data we hold about you.
Correction: You can update or correct your personal information through your account settings.
Deletion: You can request deletion of your account and associated data.
Portability: You can request an export of your data in a machine-readable format.
Objection: You can opt out of certain data processing activities.

7. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our servers are located.
We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Your continued use of Visentra after changes are posted constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@visentra.com.

1. Information We Collect

We collect information you provide directly, such as your name, email address, company name, and website URL when you create an account or set up a brand for monitoring.

We automatically collect usage data including browser type, IP address, pages visited, and interaction patterns to improve our services.

When you connect AI engines for scanning, we process the query results and brand mention data on your behalf.

2. How We Use Your Information

To provide and maintain the Visentra platform, including brand visibility scanning, prompt analysis, and competitor tracking.

To send you service-related communications such as scan completion notifications, account updates, and security alerts.

To improve and personalize your experience through analytics and usage patterns.

To detect, prevent, and address technical issues or security threats.

3. Data Sharing & Disclosure

We do not sell your personal information to third parties.

We may share data with trusted service providers who assist in operating our platform, subject to strict confidentiality agreements.

We may disclose information when required by law, regulation, or legal process.

In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

4. Data Storage & Security

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including TLS encryption in transit and AES-256 encryption at rest.

We retain your account data for as long as your account is active. Scan results and analytics data are retained according to your subscription plan.

You may request deletion of your data at any time by contacting our support team or through your account settings.

6. Your Rights

Access: You can request a copy of the personal data we hold about you.

Correction: You can update or correct your personal information through your account settings.

Deletion: You can request deletion of your account and associated data.

Portability: You can request an export of your data in a machine-readable format.

Objection: You can opt out of certain data processing activities.